At cd66, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress, financial hardship, or harm. Our responsible gaming programme gives every player in Bangladesh the tools and information they need to stay in control.
cd66 provides six built-in responsible gaming tools, accessible directly from your account dashboard. These tools are designed to help you set boundaries and maintain a healthy relationship with gambling.
Set a maximum amount you can deposit into your cd66 account on a daily, weekly, or monthly basis. Once a limit is active, it cannot be exceeded — no exceptions. Any request to increase an existing limit is subject to a mandatory 24-hour cooling-off period before the higher limit takes effect. Decreasing a limit, however, takes effect immediately.
Configure automatic reminders that notify you at set intervals — every 30 minutes, 60 minutes, or at a custom interval of your choice — alerting you to how long you have been active on the cd66 Platform during that session. Staying aware of session duration is one of the simplest and most effective ways to keep gambling in perspective.
If you feel you need a complete break from gambling, you can apply for self-exclusion on cd66 for a period of 1 month, 3 months, 6 months, 12 months, or permanently. During a self-exclusion period, your account is suspended and you will not be able to log in, deposit, or place bets. All pending withdrawals will still be processed to your registered payment method.
Not ready for a full self-exclusion but still want a short break? The cd66 time-out feature lets you temporarily deactivate your account for 24 hours, 48 hours, 7 days, or up to 30 days. During a time-out, your account is locked and inaccessible. The time-out cannot be cancelled or shortened once activated, giving you a guaranteed period of reflection.
Set a ceiling on the total amount you are willing to lose within a defined time period — daily, weekly, or monthly. When your net losses reach your preset threshold, cd66 will automatically prevent further gameplay for the remainder of that period. Like deposit limits, increasing a loss limit requires a 24-hour waiting period for your own protection.
Your cd66 account dashboard provides full access to your complete betting history, deposit and withdrawal records, session logs, and net win/loss summaries. Regular review of your account history is encouraged as part of responsible gambling. Reality checks — on-screen prompts showing your net position — can also be enabled in your account settings.
Responsible gaming at cd66 is not a checkbox — it is a core operating principle embedded in every aspect of how we build and run the Platform. Here is what cd66 commits to on behalf of every player in Bangladesh.
Every new cd66 account is subject to mandatory KYC verification before a first withdrawal can be processed. Government-issued ID is required to confirm that the account holder is aged 18 or above. cd66 will permanently close any account found to belong to a minor.
cd66 uses automated monitoring to identify gameplay patterns associated with problem gambling — such as sharply increasing bet sizes, prolonged uninterrupted sessions, and repeated failed withdrawal requests. Where these patterns are detected, our support team will proactively reach out to the player.
cd66 does not send promotional messages, bonus offers, or re-engagement campaigns to players who have activated responsible gaming tools, are subject to a self-exclusion, or who have been flagged by our monitoring systems. Players in a time-out period are also excluded from all marketing communications.
The cd66 customer support team receives regular training on recognising signs of problem gambling and responding sensitively to players who reach out for help. Our support team can activate responsible gaming tools on your account on your behalf if you are unable to do so independently.
The cd66 Platform is available exclusively to individuals who are 18 years of age or older. This is a strict and non-negotiable requirement that applies to all players in Bangladesh regardless of the game type — casino, sports betting, slots, fishing games, or any other product on the Platform. Age verification is conducted during the KYC process, and accounts that cannot verify the holder is 18 or above will be permanently closed with all funds returned to the payment source.
All responsible gaming tools are available directly inside your cd66 account. Log in, navigate to Account Settings, and select "Responsible Gaming" to access deposit limits, time-outs, loss limits, and self-exclusion options. Changes to safety limits take effect immediately. If you need assistance, contact the cd66 support team at [email protected] — the email address is displayed as plain text and is not a clickable link.
Problem gambling can develop gradually. Recognising the early warning signs — in yourself or in someone you know — is the first step towards getting support. cd66 encourages all players to review this list regularly and to reach out if any of these patterns feel familiar.
If you answer "Yes" to two or more of the following questions, cd66 strongly encourages you to activate a responsible gaming tool on your account or to contact our support team for a confidential conversation.
If you believe that gambling is becoming a problem, or if you simply want to put firmer limits in place, cd66 makes it straightforward to take action. Follow the steps below, or contact the support team directly if you need immediate assistance.
Access your account via the cd66 Platform. If you are unable to log in and require urgent assistance — for example, to activate an emergency self-exclusion — you can contact the cd66 support team directly by email at [email protected] (plain text, not a link) and the team will assist you.
Once logged in, go to your Account Settings and select the "Responsible Gaming" section. This section lists all available tools: deposit limits, loss limits, time-out, self-exclusion, session reminders, and account history.
Choose the tool that best matches your situation. All safety-reducing changes (e.g., activating a deposit limit or self-exclusion) take effect immediately. If you wish to set a permanent self-exclusion, the support team will confirm the request and close your account within one business day.
The cd66 responsible gaming support team is available to assist you with any questions about the tools available, to discuss your situation confidentially, or to activate controls on your behalf. All communications are handled with complete discretion. Contact: [email protected] (plain text only).
cd66 acknowledges that some players may benefit from professional counselling or external support services beyond what a gaming platform can provide. We strongly encourage players experiencing serious gambling-related harm to seek help from a qualified mental health professional or a dedicated gambling support helpline in their area. Residents across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh can access support through local health and social welfare services.
If gambling is causing serious harm to you or your family, please reach out to the cd66 support team right away. Our responsible gaming team responds to urgent requests as a priority.
Plain text only — not a clickable link
Never gamble with money you cannot afford to lose. Set limits before you start. Take regular breaks. And if it stops being fun — stop playing.
Responsible gaming and great entertainment go hand in hand at cd66. Explore cricket betting, slots, and live casino — always within the limits you set for yourself. For adults aged 18 and above only.
18+ only. Gambling involves financial risk. Please gamble responsibly.